FAQ

Frequently asked questions

Via the order form, email (contact@flavours-lausanne.com) or via whatsapp/phone : +41 76 261 36 23

You can send me your request via this form

Usually, we do not offer delivery, the order has to be picked up in the shop at Rue du Simplon 1bis, 1006 Lausanne

  • On-site: cash, credit/debit card, TWINT
  • Remote: bank transfer

For orders, payment must be made at least 7 days before pickup.

  • Reservation at least 10 days before the pickup date is recommended.
  • For reservations made less than 10 days in advance, a 15% surcharge applies. If made less than 3 days in advance, the surcharge increases to 20%, subject to availability.

As soon as you know the date of the event, feel free to let me know so I can plan accordingly in my schedule.

Yes, let me know what kind of request do you need (lactose free, gluten free, without nuts etc.)

I offer some workshops about bento cake decoration, you can find more information here. I can also offer some  private workshops for special events (birthdays, bachelorette party, corporate events etc.)